What is important at your work?

Always ask yourself - What one constraint if you can eliminate it completely could help you move towards your goal faster than anything else?

1.     How can I double my income over the next 24 months? - Give 2 answers and implement one immediately.

2.     What one problem if I was to solve it would have the greatest positive impact on my job?

3.     Concentrate single-mindedly on the most important task.

·        What are my highest value activities?

·        Why am I on the payroll? What specific results do I need to achieve?

·        What can I and only I do that if done well will make a real difference? - Peter Drucker

4.     What is the most valuable use of my time right now?

5.     Have the courage of your conviction - Think, plan, gather information. What one great thing would you dare to dream if you knew you wouldn’t fail?

6.     Develop you character - Integrity, self-development, self-esteem.

7.     Plan every detail in advance. Determine what is to be done. Take time to do it right.

8.     Organise your work before you begin. - resources

9.     Staff the organisation properly.

10. Delegate effectively

·        Think through the task

·        Select the person carefully - Consider experience and ability

·        Discuss the task thoroughly - Get feedback of the perceptions

·        offer to help the individual to do the job

·        Delegation is not abdication.

·        Delegate carefully, patiently, thoroughly and with care and sensitivity.

11. Inspect what you expect – On time and on budget. Management by wondering around (MBWA).

12. Continuously encourage and motivate your staff – Listen carefully.

13. Set standards of performance – what gets measured gets done.

14. Keep everyone informed – No surprises.

15. Focus on high levels of productivity: Increase quality and quantity,

·        Reorganization – higher value tasks, moving people around

·        Reengineering – Processes

·        Restructuring – Move most important resource to higher value areas.

16. Dedicate yourself to customer satisfaction.

·        Meet customer expectation

·        Exceed customer expectation

·        Delight your customers

·        Amaze your customers

17. Strive for higher profitability – Improve the bottom-line, increase revenues, decrease costs

18. Commit to quality in everything – Quality in products and services.

·        Product or service

·        Way it is sold/delivered?

19. What one area if we were the absolute quality leader would have the greatest impact on the future of the business?

20. Continuous improvement – Zero-based thinking – If I were to do this today, knowing what I know, would I start it again today? Creative abandonment – see the world for what it really is and not what you want it to be. Do you want to be right or effective?

21. Innovate continuously – Invest time and money in research and development, Ideas and innovation.

22. Build your people

·        Select carefully

·        Train them thoroughly and continuously

·        Management them well – hands on management 75% of the time.

23. Clarity is essential

·        What am I trying to do?

·        How am I trying to do it?

·        Could there be a better way?

24. Leaders have vision. Idealisation (Sit back – visualize). Management is about getting results through others.

25. Every minute spent planning saves 10 minutes in results.

26. Competence is critical – commit to excellence, high standards and feedback.

27. Have persistence and self-confidence.